Frequently Asked Questions

Find answers to common questions about our social casino platform and virtual currency gaming.

General Questions

What is ScienceGermanyHub?

ScienceGermanyHub is a UK-licensed social casino platform that offers virtual currency gaming for entertainment purposes only. We provide casino-style games using virtual credits with no real money value.

Is this real money gambling?

No, absolutely not. ScienceGermanyHub is a social casino platform that uses virtual currency only. All credits, winnings, and purchases are virtual and have no real money value. This is entertainment gaming, not gambling.

Do I need to be 18+ to play?

Yes, you must be at least 18 years old to access our platform. We verify age through our age verification system and do not allow minors to play our games.

Is ScienceGermanyHub legal in the UK?

Yes, ScienceGermanyHub operates as a licensed social casino platform in the UK. We comply with all UK regulations regarding virtual currency gaming and social casino operations.

Virtual Currency & Credits

What are virtual credits?

Virtual credits are digital currency used exclusively within our platform for gaming purposes. They have no real money value and cannot be exchanged for cash or real-world goods.

How do I get virtual credits?

You can earn virtual credits through daily rewards, playing games, completing challenges, and participating in special events. All credits are earned through gameplay and have no real money cost.

Can I buy virtual credits with real money?

No, we do not accept real money payments for virtual credits. All credits are earned through gameplay and promotional activities. This ensures our platform remains purely for entertainment.

Can I cash out my virtual winnings?

No, virtual winnings cannot be converted to real money. All winnings remain as virtual credits within our platform for continued entertainment gaming.

Games & Features

What games are available?

We offer a variety of casino-style games including slots, blackjack, roulette, and video poker. All games use virtual credits and are designed for entertainment purposes.

Are the games fair?

Yes, all our games use certified random number generators to ensure fair and random outcomes. Game results are not influenced by external factors and provide genuine gaming experiences.

Can I play on mobile devices?

Yes, our platform is fully responsive and works on all devices including smartphones, tablets, and desktop computers. You can enjoy our games anywhere with an internet connection.

Do you have daily rewards?

Yes, we offer daily rewards including virtual credits, bonus spins, and special promotions. Log in daily to collect your rewards and build your virtual credit balance.

Account & Support

Do I need to create an account?

While you can browse our platform without an account, creating an account allows you to save your progress, collect daily rewards, and participate in leaderboards and social features.

How do I contact support?

You can contact our support team through email at support@sciencegermanyhub.com, use our live chat feature, or call us during UK business hours. We typically respond within 24 hours.

Can I delete my account?

Yes, you can request account deletion by contacting our support team. We will process your request and remove your account data in accordance with our privacy policy.

Is my personal information safe?

Yes, we take data protection seriously and comply with UK GDPR regulations. Your personal information is encrypted and stored securely. We never share your data with third parties without consent.

Still Have Questions?

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